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Instructor Profiles

  • John Barrickman

    John has extensive experience in all aspects of banking including retail banking, commercial lending, credit administration and credit training. He also served for five years as president and chief executive officer of a $185 million financial institution.  In addition, Mr. Barrickman has been a bank consultant focusing on risk management, credit process, strategic planning, and all aspects of commercial lending.  Mr. Barrickman has also been active in banker education serving on the faculty of a number of regional lending schools and graduate schools of banking. He has also authored curricula on commercial lending for use in commercial lending schools. Mr. Barrickman has co-authored a book entitled Strategic Credit Risk Management for Robert Morris Associates.

  • Janice Branch

    Janice has been a senior training consultant for InterAction Training Systems (ITS) for fifteen years. She is a very seasoned presenter that has all the right stuff to wow her participants about the subject matter. Prior to joining ITS, Janice was the Senior Manager of Training for Consolidated Communications where she managed, designed, coordinated and presented training programs for this multi-state telco with over 1000 employees.  Whether it is teaching how to coach, manage, lead, negotiate, service, sell or train at every level in an organization or if it is consulting on problem solving and servant leadership, Janice is the “go-to” person every bank wants to hear from. Participants appreciate her “been there, done that” humor along with her expert ability to facilitate learning.

  • Susan Costonis

    Susan is a compliance consultant and trainer. She also has an affiliation with gettechnical inc. as an associate trainer. Her 33 year career in banking and training began with 20 years at First National Bank, in Fort Collins, CO. Susan has been a bank compliance consultant or compliance officer in Louisiana since 1998. During her career, Susan has successfully managed compliance programs and exams for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan brings decades of banking experience to the seminars that she presents and has a gift for explaining complex regulations with examples that are easy to understand. Her sense of humor and enthusiasm make the fast-paced classes fun AND effective. As a consultant, Susan has helped banks to recover from enforcement actions by implementing effective compliance programs, developing Fair Lending strategies, and receive positive CRA evaluations by developing CRA “context reports”. Susan regularly presents compliance seminars to bank or credit union associations in several states. Susan is a Certified Regulatory Compliance Manager and completed the ABA Graduate Compliance School. Susan also graduated from the University of Akron with a B.S in Art Education and the Graduate Banking School of the University of Colorado.

  • Deborah Crawford

    Deborah is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 20+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

  • Vincent DiCara

    Vin DiCara is a co-founder of Development Finance Training and Consulting, Inc. (DFTC). He has been involved in evaluating and meeting the credit needs of small and medium-sized businesses for more than twenty-seven years as a business advocate, lender, credit analyst and trainer in the public, private non-profit, and private sectors. Immediately prior to establishing DFTC in 2002, Mr. DiCara was the Principal of Development Consulting Services, a consulting business which provided business plan development and financial packaging services.

  • Carolyn Dowdy

    Carolyn has over 25 years' experience in community banking. During her career, she served as part of the senior management team of two new start-up banks in Georgia. Her breadth of experience allowed her to make the leap to consulting on deposit operations and IT compliance issues with community banks in 2005 when she started Bank Project Solutions. Her insight into banking trends led her to develop a curriculum and compliance training materials for Remote Deposit Capture for financial institutions in 2006. She has since trained hundreds of bankers on these issues at financial institutions and in online forums for third-party technology service providers. Because of her specialized knowledge in compliance, she has also facilitated sessions at several bank organization seminars, for a data processing Users’ Group, and recently at a compliance school.

  • Troy Evans

    Troy is a Professional Speaker and Author who has been featured on Good Morning America, CNN, FOX and in The Washington Post, Chicago Tribune, Newsday, The New Yorker and more. Author of "From Desperation to Dedication: An Ex-Con's Lessons on Turning Failure into Success". Despite the obstacles that only prison can produce, Troy was determined that his time behind bars would not be wasted time. Education would be his saving grace. When Troy walked out the doors of prison he carried with him two degrees, both obtained with a 4.0 GPA and designation on the Dean's and President's list.

  • Asaad Faquir

    Asaad is currently a Compliance Officer in New England. His career in banking began in 2004 at a multi-billion dollar, publicly traded bank in South Florida where he was a VP Internal Consultant and trusted adviser to senior and executive management specializing in risk management, business efficiency and strategic alignment. In 2004 and 2005 he was a part of the management team analyzing and improving the results of the bank’s disaster recovery operations during and after Hurricanes Frances, Jeanne and Wilma.  Asaad has a BS in Finance from Florida State University, an MBA in Finance from Temple University and a Masters Degree in HR Management from the University of Limerick in Limerick, Ireland. He is a former Rotary International Foundation Ambassadorial Scholar and Adjunct Professor of HR Management.

  • Nancy Flynn

    Nancy is an in-demand speaker, trainer, and seminar leader with clients worldwide. She has conducted onsite and online training programs for banks, financial services firms, and other clients in North America, Europe, the Middle East, Asia, Australia, and the Caribbean. She also serves as an expert witness for law firms and the federal government in e-mail-related litigation.

    Since 2001, Nancy Flynn’s ePolicy Institute has collaborated with American Management Association on an annual survey of e-mail and Internet policies, procedures, and best practices.

    A popular media source, Nancy Flynn been interviewed by thousands of media outlets including Fortune, Forbes, Time, NewsWeek, BusinessWeek, Wall Street Journal, US News & World Report, Financial Times, USA Today, Readers Digest, Independent Banker, New York Times, National Public Radio, CBS Early Show, ABC World News with Diane Sawyer, CNBC, CNN Anderson Cooper 360, and Fox Business News among others.

  • Bob Gregg

    Bob is a partner at Boardman Law Firm, and has been professionally involved in Employment Relations and Civil Rights work for more than 30 years. He has designed the workplace policies and procedures of numerous employers. He litigates and serves as an expert witness in employment cases.   A recognized educator and trainer, Bob has conducted more than 2,000 seminars throughout the United States and authored numerous articles on practical employment issues, civil rights and management practices. Bob is a member of the Society for Human Resource Management and the National Speakers Association.

  • Jeffery Johnson

    Jeffery started his career with SunTrust Bank in Atlanta as a Management Trainee and progressed to Vice President and Senior Lender of SouthTrust Bank and Senior Vice President and Commercial Banking Division Manager for Citizens Trust Bank of Atlanta.  Most of his career has been spent in Credit Administration, Lending, Business Development, Loan Review, Management and Training & Development. He has managed loan portfolios representing a cross section of loan types including: Large Corporate, High Net Worth Individual, Middle Market Companies, Small Business, Real Estate and Non-Profit Organizations.  Mr. Johnson is now a training professional in the financial industry by leading various seminars covering important topics relating to issues in financial institutions. He teaches actively for fifteen state banking associations in the United States, Risk Management Association (RMA) and individual financial institutions nationwide. He co-authored a training course entitled "Lending to Service and Other Professional Organizations" for RMA in 2001.

  • Denis Kelly

    Denis is formerly an executive and partner of Originate Home Loans and 21st Century Mortgage Bankers (national mortgage bankers) as well as a $1 billion producer at Washington Mutual. He was featured in Broker Magazine for bringing unique and efficient distribution models to the banking industry and has been interviewed on FOX News, FOX Business, MSNBC, Reuters, and the Nightly Business Report. He has created software solutions for the banking, credit and identity theft industries.  Through his vast experience in all aspects of the banking industry, Kelly witnessed first-hand the horrific effect that identity theft has on both individuals and society. In addition to The Official Identity Theft Prevention Handbook, Kelly wrote "An Identity Theft Paradise", a whitepaper outlining the dangers and systematic failures regarding synthetic identity theft. Kelly has his Fair Credit Reporting Act certification from the Consumer Data Industry Association, Certified Identity Theft Risk Management Specialist certification from the Institute of Fraud Risk Management, and Certified Identity Expert designation from the Identity Ambassador Commission (IdentityAmbassador.org, an identity theft education and training organization he founded).  Additionally, he is founder and President of IDCuffs.com, an identity theft prevention company, and TheIDChannel.com, a centralized resource for all the latest news and information regarding identity theft. He has had numerous speaking engagements and is recognized as a leader in the field of identity theft. Denis G. Kelly lives in Miami, Florida.

  • Patrice Konarik, CFP

    Patrice is president and founder of Sunwest Training Corp. located near San Antonio, TX. She has over 25 years experience in the banking industry specializing in Deposit Accounts and IRAs, and is currently providing training in these areas for many organizations on a nationwide basis. Patrice earned her BS in Management from Binghamton University in New York and has been a Certified Financial Planner for over 20 years.

  • Adam LaBoda, Esq.

    Adam is an attorney with Spencer Fane Britt & Browne LLP where he specializes in the representation of financial institutions.  Adam was awarded his juris doctor from the University of Kansas Law School. Prior to joining Spencer Fane, Adam served as a law clerk for Chief Judge Lee M. Jackwig, United States Bankruptcy Court for the Southern District of Iowa. He is a member of the Missouri Bar and the Kansas Bar Associations, as well as a member of the Kansas and Missouri Bankers Associations, and the Kansas City Bankruptcy Bar Association. He is licensed to practice law in Missouri and Kansas, as well as the federal district courts in Kansas and the Western District of Missouri.

  • Anne Lolley

    For almost thirty years, Anne has been simplifying compliance issues for bankers. After earning her law degree from the University of Kansas, she joined the Kansas Bankers Association, where she developed its successful legal department and gave compliance-related seminars. She has been a compliance officer for two banks and currently works with Bank Management Services, where she continues to provide webinars to Kansas bankers. Her expertise at simplifying the complex and creating user-friendly reference manuals has made her a popular instructor.

  • Jim McCain

    Jim is a certified trainer and General Manager of Computer Information Development LLC.  He became a certified trainer at California State University, Sacramento in 1999. Jim has 40 years direct experience in fraud prevention and remediation services. Jim started his career in 1971 with a small two state loan company called Universal Acceptance Corporation. Beginning as an office collector he ended his tenure at Univeral Acceptance as a senior manager. From there, Jim worked with Wells Fargo Bank in the auto lease department for 10 years. Jim spent the next 9 years with 2 different collection agencies in the California area; United Collection Service, Inc. in the Sacramento region and Platinum Recovery Service, Inc. in Orange County.

  • David McGuinn

    Dave is a former banker with over 40 years of safe deposit experience and is often referred to nationwide as the safe deposit GURU. In all 50 states he has trained over 250,000 safe deposit personnel since 1969, and has served the industry as President of the American, Texas and Houston Safe Deposit Associations. Dave is a featured speaker for the American Bankers Association’s TV network and has been interviewed by the Wall Street Journal, Money Magazine, New York Magazine, Associated Press, National Public Radio, AARP, Bottom Line Financial, FDIC, CUNA, CNN, CBS, ABC, NBC Nightly News and Court TV on current safe deposit issues. McGuinn has created numerous video and web training programs and his Safe Deposit Policy and Procedures Handbook is now the accepted standard for the financial industry.

  • Karl Nelson

    Karl is the President and CEO of KPN Consulting, an organization engaged in the ALCO, Funding, and Liquidity arena. His career has included positions as Director of Industry and Governmental Relations with Silverton Bank, President and Chief Marketing Officer of Institutional Deposits Corp (SR), and National Market Development Director for Promontory Interfinancial Network where he worked on national marketing strategies for the CDARS program.

  • Susan Orr

    Susan is a leading financial services expert with vast regulatory, risk management, and security best practice knowledge and expertise.  As an auditor and consultant, Susan is dedicated to assisting financial institutions in implementing appropriate policies and controls to protect confidential information and comply with regulatory mandates and best practices. Her expertise as an auditor and former examiner provides her the knowledge and expertise to conduct comprehensive IT general control and data security reviews and assist de novo institutions in the vendor selection process, preparing policies and procedures, and instituting controls. She also consults for numerous security providers and vendors helping them align products and services to meet institution regulatory mandates. Susan is a Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), and Certified Risk Professional (CRP).

  • Thomas Pinkowish

    Tom works in mortgage and consumer lending at the national, state, and local level as a lender, educator, and consultant. Over his twenty-nine year career, Tom worked with regulators, government agencies, thrifts, community banks, credit unions, and national trade associations, as well as local and national mortgage companies.

    As an educator, Tom served for fifteen years as Director of the National Mortgage Institute and Community Lending Institute for the American Bankers Association and America’s Community Bankers. He serves as a Director for the Connecticut Mortgage Bankers Association and is its Education Committee co-chair. He also works in course evaluation and auditing for the Nationwide Mortgage Licensing System (NMLS) and was invited to help design the National Component of the SAFE MLO Test.

    Tom has twenty years of experience designing and teaching courses for hundreds of bank, credit union, and mortgage banking employees, as well as their state and federal regulators.

    As a lender and consultant, Tom worked in lending and compliance with lenders ranging from $11 million to $70 billion in assets. He held management positions in: residential and consumer lending; secondary marketing; loan servicing; compliance; and operations. In addition to managing lending departments and staff, Tom’s experience includes: underwriting in over 31 states; integrating mortgage banking operations into community banks; redesigning loan origination and servicing departments; and developing policies, procedures, and operations for residential, consumer, construction, income property, and secondary market lending.

    Tom is on the board of directors of the CT Mortgage Bankers Association and a corporator for a CT community bank. He is a 1998 graduate of America’s Community Bankers’ National School of Banking and a 1992 honors graduate of the Connecticut School of Finance and Management.

    He published several articles individually and is author of the industry standard textbook, Residential Mortgage Lending, Principles and Practices (6th edition), published in May, 2011.

  • Carl Pry

    Carl is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP), currently serving as a Senior Director for Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at dozens of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

  • Jim Rechel

    Jim is president of The Rechel Group, Inc., a risk-consulting firm headquartered in Cincinnati, OH. He is on the board of The Institute for Criminal Justice Education, Montgomery, Alabama and a member of numerous national organizations, and is a certified financial security officer.  Prior to working for The Rechel Group, Inc, Rechel was vice president for Fifth Third Bank headquartered in Cincinnati, where he held positions in various departments, including Retail and Lending, and Security Director.  Rechel received a bachelor's degree in business administration from the University of Cincinnati in 1982. He graduated from the FBI Academy in 1985 and was a special agent with the FBI in Selma, Alabama, for three years. Over the last 15 years, he has conducted workshops and seminars for more than 1000 professional organizations, and over 75,000 individuals.

  • Honey Shelton

    Honey brings the best of both worlds to her speaking and training engagements. She has 25 years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with First Victoria National Bank.  Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality has left her lasting mark on InterAction Training, the firm she founded in 1983.  As a graduate of the School of Bank Marketing from the University of Colorado, she realizes the value of quality education. Honey invests time as a faculty member for banking schools around the country. She is a repeat presenter for most of the state banking associations and is recognized as a BankersOnLine.com (BOL) Guru.  Honey continues in her own personal pursuit of excellence and is a member of the American Society of Training and Development (ASTD). Currently she is pursuing a self study program on Six Sigma. She has obtained certification in Reality Therapy from the William Glasser Institute as well as certification from the Training and Development Program at Texas A & M.

  • John Siracusa

    Mr. Siracusa is the President/CEO of mOSa eBank Marketing Services. mOSa eBank Marketing Services has developed many products and services for banks to effectively gain market and wallet share through engaging social media campaigns, relevant search engine marketing campaigns and creating websites that effectively convert web searchers to banking clients.  Mr. Siracusa has spoken with over 500 banks and spoken at many major bank events. He personally works with many banks to help develop effective online marketing and branding campaigns to help those banks accomplish their online and offline growth goals.  He currently is the VP of Communications and board member for the PennJerDel Bank Marketing Association, sits on the PR & Marketing, Compliance & CRA, and the Operations & Technology committees for the NJ Bankers Association and is a board member of the NJ Bank Marketing Association’s.

  • Greg Souther

    Greg is President of Greg Souther Consulting & Seminars, a firm that provides training and consulting to companies in the following areas: Customer Service & Communication; Credit, Collection, & Compliance; Fraud Prevention& Information Security; and Marketing & Sales.  With over 25 years of training and speaking experience, Greg and his associates share practical "how to" advice that everyone can easily understand and use in their daily work environment.  Greg was Co-Owner and Manager of The Credit Bureaus of Southeast Georgia, the parent company for six Credit Reporting and Collection Agencies based in Brunswick, Georgia. Other Management, Marketing, and Human Resource experience includes Credifax, formerly the Credit Bureau of Jacksonville, the Credit Bureau of Valdosta, and the Credit Bureau of Athens.

  • Ann Thomas

    Ann has twenty-seven years of experience in bank accounting and control. She received a BA in Accounting from the University of Houston in 1982. From 1982 through 1997 she worked with Judith Alexander Jenkins, as Alexander & Associates and subsequently Alexander & Leavelle, providing planning, financial reporting, regulatory reporting, and operational and compliance auditing services to over ninety independent banks. In 1998, she organized Thomas Consulting. At Thomas Consulting she now prepares bank plans, monthly financial reports, performs regulatory compliance audits and training and internal control audits for several banks. Additionally, she prepares and reviews Call Reports for various banks. Ms. Thomas has taught numerous call report seminars for state banking associations. She has presented the Call Report Seminar to and has responded to questions from thousands of bankers in over 16 states. Her experience in working with a broad range of independent financial institutions is of unique value in understanding Call Report questions and in communicating with bankers in their language.

  • Terri Thomas

    Terri is Senior Vice President and Legal Department Director for the Kansas Bankers Association. Prior to this, she was with “Bankers Choice,” a financial consulting firm. Before this, Terri was employed in the financial industry for over twenty-three years in various capacities. Most notably, she served for fourteen years as in-house legal counsel and trust officer for Bank of America and its Kansas predecessors. Receiving her Bachelor of Arts degree from Kansas State University in 1985, Terri continued her education at Washburn University School of Law and obtained her Juris Doctor in 1988. Presently, she serves as an adjunct instructor at Washburn University School of Law and the University of Kansas School of Law and is a frequent seminar presenter for financial associations.

  • Joseph Tinucci

    Joe is the Assistant Treasurer for the University of Colorado. In this capacity he manages all of the University’s banking relationships, directs the University’s compliance efforts with regard to the Payment Card Industry Data Security Standard (PCIDSS), and consults internally on all aspects of cash flows and funds management. Prior to joining the University, he was an independent trainer and consultant working in the areas of electronic payments, treasury management, and payment and ecommerce security.  Joe has also been the CEO of a regional ACH Association, the President of a small community financial institution, and a staff auditor for a banking trade association. He is active in both the local and national trade associations for treasury management, and is on the Board of Directors of the Treasury Institute for Higher Education, a national association chartered to bring best practices in treasury management to colleges and universities.

  • J.T. Turner

    J.T. has nearly 30 years of experience in the lending industry.  He has worked as a trainer for the past 22 years, in areas of lending, underwriting, origination, quality control, and personal growth. He is a seminar leader for the Center for Financial Training, a member of the Franklin Speakers Bureau, and past member of the National Speakers Association. J.T. is also a professional actor, with credits in film, TV, radio and on the stage.

  • Phillip Vassallo, Ed.D.

    Phil has designed, delivered, and supervised communication training programs for a wide range of managerial, administrative and technical professionals for more than 30 years. He is the author of the books How to Write Fast Under Pressure, The Art of E-Mail Writing, and The Art of On-the- Job Writing. He also writes the blog Words on the Line, which offers practical tips for developing writers. Dr. Vassallo holds a B.A. in English from Baruch College, an M.S. in education from Lehman College, and a doctorate in educational theory from Rutgers University.

  • Douglas Waldorf, Jr., Atty.

    Doug is a Florida Bar Board Certified Real Estate Lawyer whose practice focuses on banking industry clients. He represents lenders in commercial and residential loan transactions, as well as in mortgage foreclosures, deeds in lieu of foreclosure, forbearance agreements and other matters related to defaulted loan workouts. Prior to joining Henderson Franklin in August of 2003, he served for nearly twelve years as Vice President and Corporate Legal Counsel for SunTrust Bank.  Mr. Waldorf regularly serves as a lecturer on banking matters for the Miami-based Center for Financial Training. He writes The Lender’s Perspective, a periodic newsletter for banking industry clients, and has also authored a book entitled Bank Loan Defaults: Strategies and Tactics for Lenders in Florida.  Mr. Waldorf was named to the 2006 list of Florida Super Lawyers which recognizes the state’s top five percent of attorneys as selected by extensive peer review.