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E-Mail Risks and Rules, Records and Regulations Webinar

In recent years, we’ve seen e-mail trigger million-dollar jury awards and regulatory fines, savage corporate reputations, sink careers, and fuel media feeding frenzies. Last year, 24% of companies had e-mail subpoenaed; 9% battled lawsuits triggered by e-mail; and 26% fired employees for e-mail violations, according to American Management Association/ePolicy Institute research.

While e-mail creates the electronic equivalent of DNA evidence, most companies remain challenged by business record management. Only 34% of organizations have e-mail retention policies in place, and 34% of employees don’t know the difference between business-critical e-mail that must be retained and insignificant messages that may be purged.

As bankers struggle to manage “good-old-fashioned” e-mail, new e-mail tools including IM, text messaging, BlackBerries and mobile technology are introducing growing risks into the workplace. Learn how a strategic e-mail management program—combining policy, training, and technology—can help your institution minimize e-mail risks and maximize compliance.

Covered Topics:

• How to anticipate & deflect potentially costly legal liabilities, regulatory disasters, security breaches, and other risks.
• Best practices to help ensure compliance with federal/state laws and industry/government regulations governing e-discovery, encryption, and data security.
• Legal & regulatory update: new/revised laws/regulations impacting banks in 2010-2011.
• Why & how to preserve, protect & produce e-mail business records.
• E-mail monitoring: reconciling privacy concerns with ownership & legal realities.
• Applying e-mail and records management policies & best practices to help limit legal, regulatory, security, confidentiality, productivity, and PR risks.
• Content control: why & how to ban content that jeopardizes confidentiality, triggers lawsuits, violates regulatory rules, and creates other disasters.
• How the 3-Es of e-mail management can help protect your institution’s assets, reputation, and future.
• How to enhance productivity through effective e-mail management.
• Timely information, expert advice, best practices, and policy tips that you can implement immediately.

Who Should Attend?

This program is a must for anyone who communicates via e-mail, internally or externally. HR, IT, legal, and compliance professionals may have a particular interest in this program.

Schedule and Registration Information

Choose the delivery type that best suits your needs.  Tuition includes textbook (if applicable).
Webinar times are EST.  All other class times are local time.

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