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Effective Communication Workshop

Combined with the personality assessment tool used to evaluate each participate, this workshop helps participants examine their own communication styles and provides them with practical techniques for communicating as managers and supervisors.  This workshop also focuses on how to become an effective business writer.  Excellent writing requires purposeful, reader-oriented, organized approach to communicate clearly and concisely.

At the conclusion of this session, you will be able to:

• Understand your own communication style and adapt it to your role as a supervisor and manager.
• Review the components of the communication model and the “noise” that accompanies the model
• Learn the roadblocks and solutions to effective communication.
• Deal with miscommunications in the workplace.
• Recognize the characteristics of effective and ineffective writing
• Apply the writing process; plan, draft, revise, edit, proofread
• Develop a convincing, complete, organized document
• Edit for the C’s of Communication:  courtesy, clarity, conciseness, and correctness
• Employ the principles of e-mail “netiquette”

Schedule and Registration Information

Choose the delivery type that best suits your needs.  Tuition includes textbook (if applicable).
Webinar times are EST.  All other class times are local time.

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