EmailManaging a Highly Successful Branch Webinar
Learn how to successfully manage the “real world” challenges and opportunities that face today’s branch manager. This training program will provide you with the know-how, confidence, and techniques to keep your team members’ productivity and morale up to par. You will discover many new ways to break through barriers, ho-hum thinking, and resistance in order to improve overall branch results.
What You Will Learn:
- Scheduling and staffing today’s branch
- How to confront the tough stuff
- Coaching and counseling skills for outstanding job performance
How You Will Benefit:
- Explore better ways to manage your day, your week, your month
- Improve sales and service levels through effective coaching
- Boost employee productivity, loyalty, and morale
- Reduce stress and raise self esteem in yourself and others
- Protect yourself from the negative attitudes of others
- Enhance communication, listening, and questioning skills
- Learn and teach others how to focus on tasks that matter
Covered Topics:
1. Building a business plan for your branch
- Grow deposits
- Exceed expectations for your branch
- Retain existing customers
- Hustle in new deposits
- Improve cross selling
- Reduce single account households
- Increase loans
2. Managing the difficult employee symptoms
- Negative attitudes
- Indifference
- Low productivity
- Poor people skills
- Complaining, whining, and gossip
3. Branch “best practices”
Who Should Attend?
This training webinar will benefit lenders, special assets officers, residential and commercial underwriters, personal bankers, and relationship managers.
Schedule and Registration Information
Choose the delivery type that best suits your needs. Tuition includes textbook (if applicable).
Webinar times are EST. All other class times are local time.
| Delivery Type | Start Date | End Date | Start Time | End Time | Location | Tuition | |
|---|---|---|---|---|---|---|---|
| In-House | Any | Submit Request |
