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The New Supervisor’s Survival Kit Seminar

Were you recently promoted to supervisor? Or, perhaps, you’re already a supervisor and feel you would benefit from some new tools?  Or maybe, you’re on a proactive path toward becoming a supervisor?  This workshop will give you a survival kit of real-life tools that will help you master the position and super-charge your supervisory skills.  Your Supervisory Survival Kit workshop will provide you with a virtual tool box of communication keys, assertiveness bolts, people-reading devices, feedback and “care-frontational” tools, and coaching equipment. You will leave with your own personalized blueprint for supervisory success—with free e-mail support from your instructor!

You Will Learn How To:

• Overcome your initial fears and concerns about your new role
• Incorporate the top 10 “New Supervisor To-Do’s”
• Avoid the top 10 “New Supervisor Don’ts”
• Take the 8 essential first steps to supervisory success and the 7 keys to supervisory success
• Make a smooth transformation from “buddy to boss”
• Handle the situation effectively if your authority is questioned
• Understand the “change profiles” of employees—the Panic-er, the Analayzer, the Solver, the Self-blamer and the Humorist—to manage accordingly and effectively
• Set achievable and understandable expectations for your staff through clear communication
• Incorporate the “lead-by-example” process, which includes incorporating the “feel-felt-found formula”
• Motivate employees according to their personality and motivational styles
• Effectively handle “office pests,” the passive-aggressive employee, the “also-applied” former co-worker, the “older-than-you” employee
• Delegate work assignments effectively
• Adopt the Supervisor’s Code of Ethics and Best Practices
• Learn effective strategies for handling the top 5 stickiest supervisory situations
• Develop a personalized 60-day Blueprint for Supervisory Success

Instructor:  Margaret DeMarino is a corporate trainer, specializing in the area of written and verbal communication, supervisory skills, administrative training, and customer service. Known for her functional webinars and workshops filled with practical pointers, Ms. DeMarino offers workshops and webinars to a wide range of clients including, banks and financial institutions, manufacturing companies, state and federal government agencies, and others. Ms. DeMarino holds a B.A. in Communication Arts from the University of Dayton and was a Fellow of the Yale-New Haven Teachers Institute at Yale University. She also currently free-lances for the Hartford Courant.

Schedule and Registration Information

Choose the delivery type that best suits your needs.  Tuition includes textbook (if applicable).
Webinar times are EST.  All other class times are local time.

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